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QUALITY
The Art and Science of Root Cause Analysis (RCA): Your Answer for Lasting Solutions
Curriculum
3 Sections
7 Lessons
5 Days
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SECTION 1: Introduction
General Introduction and orientation to the course
1
1.1
Welcome & Introduction to RCA Course
10 Minutes
SECTION 2: Lessons
There are 6 lessons in this section (Please complete ALL the lessons & the Quiz to receive the Certificate of Completion)
6
2.1
Introduction to Patient Safety & Risk Management
45 Minutes
2.2
Patient Safety Incidents
45 Minutes
2.3
Overview of Root Cause Analysis
45 Minutes
2.4
Cause & Effect
45 Minutes
2.5
Conducting Interview
45 Minutes
2.6
Developing Improvement Plans
45 Minutes
SECTION 3: Quiz
There are a total of 10 multiple choice questions (MCQ) in this Quiz.
1
3.1
RCA Quiz
15 Minutes
10 Questions
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