There is no better time to learn and improve your knowledge and skills than today.
You can enroll in any online course and study at your own pace and convenienc.
A Certificate of Completion (print or digital) will be awarded without additional charge on completion of a course.
You can view our FREE courses without enrollment. Click the “Continue” or “Start” button, and go to the Curriculum section to view the free course.
$199$12 
Failure Mode & Effects Analysis (FMEA): Unlocking the Secrets to Risk Management
In the high-stakes environment of healthcare, even the smallest failure can lead to life-altering consequences. Failure Mode & Effects Analysis (FMEA) is a proactive, structured approach that helps healthcare professionals identify potential failures in systems, processes, and care pathways — before they cause harm.
This course, designed specifically for healthcare settings, unlocks the principles and practical applications of FMEA to drive safer, more reliable care. You’ll learn how to systematically evaluate risks, prioritize them based on severity and likelihood, and implement targeted actions to reduce errors and improve outcomes.
Whether you’re part of a clinical team, quality improvement unit, or healthcare leadership, this course empowers you to think critically, lead risk assessments confidently, and foster a culture of patient safety.
What You’ll Learn:
1. How FMEA works in real-world healthcare scenarios
2. Step-by-step guidance on building effective FMEA teams
3. Tools for mapping healthcare processes and identifying failure modes
4. Risk Priority Number (RPN): how to score and rank risks
5. Strategies for implementing, monitoring, and sustaining improvements
$199$12 Healthcare Heroes: Infection Control Essentials for CAREGIVERS
In today’s fast-paced healthcare environment, the stakes are higher than ever. As caregivers, your role in safeguarding lives is paramount. With rising concerns about infections and their impact on patient safety, understanding infection control has never been more crucial. Whether you’re a seasoned professional or just starting your journey in the care industry, knowing effective infection prevention techniques can make all the difference.
Infection Control Essential Course offers insights into best practices for maintaining hygiene standards and preventing outbreaks in care settings. But how do you find the right training that fits your needs?
“Infection Control Course for Caregivers” can empower you to make informed decisions that safeguard patients and staff. Whether you’re new to caregiving or looking to enhance your expertise, mastering the essentials of infection control is key.
The course aims to empower you with vital knowledge about infection control practices. Participants will learn how infections spread and the role they play in preventing outbreaks.
Understanding the mode of transmission of infectious diseases is crucial. Caregivers will gain insights into transmission routes and high-risk environments.
Participants will explore effective infection prevention strategies. Emphasis will be placed on proper hand hygiene, proper use of personal protective equipment (PPE), and environmental cleaning and disinfection protocols.
$199$12 Infection Control Essential Course for EVERYONE
In today’s world, infection prevention is everyone’s responsibility — not just healthcare workers. The Infection Control Essentials Course is a practical, easy-to-understand program designed to empower individuals from all walks of life with the knowledge and habits needed to stop the spread of infections at home, at work, and in the community.
Whether you’re a healthcare worker, caregiver, teacher, office worker, student, or simply someone who wants to stay safe and protect loved ones, this course gives you the essential tools to recognize risks and take effective action. Learn how germs spread, how to clean and disinfect properly, the importance of hand hygiene, and how to use masks and personal protective equipment (PPE) the right way.
No medical background required. Just a commitment to safety.
By the end of this course, you’ll not only understand the “what” and “why” of infection control — you’ll know exactly “how” to apply it in real-life situations.
$199$12 Quality Improvement Toolkit: Essential Techniques for Results
In today’s rapidly evolving healthcare landscape, delivering safe, efficient, and patient-centered care requires more than good intentions—it demands the ability to identify problems, implement evidence-based solutions, and sustain measurable improvements. The Quality Improvement Toolkit: Essential Techniques for Results course is designed to equip healthcare professionals with the essential skills and tools to lead and contribute to quality improvement (QI) initiatives that make a real difference.
This comprehensive, practice-based course introduces you to the core principles and techniques of quality improvement, specifically tailored for healthcare environments. You’ll learn to apply proven methods such as:
Plan-Do-Study-Act (PDSA) Cycles – for rapid, iterative testing of change ideas
Process Mapping – to visualize workflows and identify bottlenecks or inefficiencies
Root Cause Analysis (RCA) – to uncover the underlying causes of system failures
Cause-and-Effect (Fishbone) Diagrams – for structured problem analysis
Run Charts & Control Charts – to monitor performance trends and variations over time
SMART Goal Setting – to define clear, actionable improvement objectives
Through real-world healthcare examples, interactive exercises, and case-based learning, you’ll develop the confidence to use these tools in your daily work—whether you’re addressing medication errors, reducing hospital-acquired infections, shortening patient wait times, or improving care transitions.
This course is ideal for clinicians, nurses, allied health professionals, quality managers, and healthcare administrators seeking to lead change, drive performance, and build a culture of continuous improvement.
By the end of the course, you’ll not only understand the tools—you’ll know how to use them effectively to deliver tangible results that enhance patient care, improve safety, and boost team efficiency.
Take the next step in transforming healthcare—one improvement at a time.
$199$12 The Art & Science of Root Cause Analysis (RCA): Your Answer for Lasting Solutions
Behind every recurring problem lies a hidden cause—and uncovering it is the key to sustainable improvement. The Art & Science of Root Cause Analysis (RCA) course is your essential guide to mastering one of the most powerful problem-solving tools in healthcare and other high-stakes industries. Whether you’re investigating adverse events, process failures, or recurring quality issues, this course empowers you with the skills to dig deep, think critically, and create lasting solutions—not just temporary fixes.
Designed for healthcare professionals, quality improvement teams, safety officers, and operational leaders, this practical and highly interactive course combines the rigour of science with the insight of human factors thinking to help you confidently lead and participate in effective RCA investigations.
In this course, you will learn to:
Understand the principles, purpose, and impact of Root Cause Analysis
Differentiate between proximate causes, contributing factors, and true root causes
Apply system-based thinking and human factors in identifying breakdowns
Conduct interviews, gather evidence, and map timelines
Formulate actionable, sustainable recommendations that prevent recurrence
Communicate findings clearly and constructively to stakeholders and leadership
Through case studies, exercises, and step-by-step guidance, you’ll build your confidence in conducting thorough investigations that lead to meaningful change—not blame. You’ll also learn how RCA fits into the broader landscape of quality improvement, patient safety, and risk management.
Whether you’re investigating a sentinel event or a near miss, this course will transform how you see problems—and how you solve them.
Find answers. Drive improvement. Create safer systems.
Master the art and science of Root Cause Analysis!
FreeClean Hands Save Lives
COURSE DESCRIPTION This free online video aims to increase your awareness of proper hand hygiene to protect you and those
FreeProper Use of Personal Protective Equipment (PPE)
COURSE DESCRIPTION This free course aims to increase awareness of the proper use of personal protective equipment (PPE) to protect
FreeThe ABCDs of Disease Transmission
COURSE DESCRIPTION This free self-study online video aims to increase awareness of disease transmission and how you can take appropriate