Course Description
Behind every incident lies an opportunity to learn, improve, and prevent recurrence. This 1-day classroom course takes participants on a deep dive into Root Cause Analysis (RCA) — a powerful, structured approach to identifying the underlying causes of issues in healthcare. Designed for all levels of staff involved in conducting RCA and problem-solving, this course provides both the knowledge and hands-on experience needed to conduct effective investigations and drive sustainable improvements.
Through interactive discussions, real-world case studies, and practical exercises, participants will learn how to move beyond surface symptoms, uncover true root causes, and develop targeted corrective actions that enhance patient safety and care quality.
Join us to strengthen your analytical thinking, improve team collaboration, and make a lasting impact in building a safer, more reliable healthcare system.
Course Objectives
This course aims to increase the understanding of RCA and to provide a practical overview of RCA in uncovering the root causes of an accident or adverse event to prevent a recurrence.
Course Outline
• Overview of Risk Management
• Risk Assessment Matrix
• RCA Process
• Conducting Interviews
• Developing Improvement Plans
Course Structure
• 1 day (7 hours)
• Lectures/Group discussions
• Assessment – MCQ
Who Should Attend
• Nurses
• Healthcare Managers/Executives
• Allied Healthcare Professionals
Course Fee
• SGD199 per participant
Certificate
Certificate of Completionment
Sim Tianseng
Infection Control Expert
STS is the principal trainer and founder of STS Academia. He provides training and consultancy on Infection Control, Quality & Safety to hospitals and institutions in Singapore and the region. STS had worked previously as a chief infection control officer at a private hospitals group in Singapore for more than 10 years and served as a lecturer at the group's hospital college. He was an adjunct lecturer at Flinders University, Master of Health Administration program conducted in Singapore from 2012 until 2022.