Course Description
This 2-day classroom course aims to provide a good foundation for Quality
Improvement (QI) Tools, by providing the knowledge, skills, and tools to support its
implementation in any healthcare environment and setting. This course will cover the
application of principles and practice of different QI Tools, combined with group
activities, hands-on practice, as well as their appropriate usage.
Course Objectives
This workshop is designed for beginners to form a basic understanding of tools
typically used in Quality Improvement (QI) projects. This interactive full-day workshop
will introduce the fundamentals of patient-centered Quality Improvement (QI) in
healthcare. Topics include methods of improvement, features of effective teams, use
of the right data for measurement and diagnostic tools to target the right interventions.
Course Outline
• Introduction to quality improvement and patient safety
• Science of improvement
• Identifying opportunities for improvement
• Quality Improvement Team
• Quality Improvement Tools
• Implementing Change for Improvement
Course Structure
• 2 days (14 hours)
• Lectures / Discussions
• Practical / Exercise
Who Should Attend
• Managers / Executives
• Nurses / Allied Health Professionals
Course Fee
• SGD399 per participant
Sim Tianseng
Infection Control Expert
Sm Tianseng (STS) is principal trainer and founder of STS Academia. He had provided training and consultancy on Infection Control, Quality & Safety to hospitals and institutions in Singapore and the region. STS had worked previously as a chief infection control officer at Parkway Pantai Hospitals in Singapore for more than 10 years and served as a lecturer at Parkway College. He was an adjunct lecturer at Flinders University, Master of Health Administration program conducted in Singapore since 2012 until 2022.