Course Description
This online course aims to provide an understanding of root cause analysis concepts and practices. It consists of an insight into the steps involved in conducting an RCA and the problem-solving tools that are used to help nail down the root causes of adverse events or close calls in healthcare.
Course Objectives
This online course aims to increase the understanding of RCA and to provide a practical overview of RCA in uncovering the root causes of an accident or adverse event to prevent a recurrence.
Certificate
- Yes
- A certificate of Achievement will be awarded for completing the course and passing the assessment.
Forum Support
This self-study online course is forum-supported. Students will have access to an interactive forum on the topic with the trainer.
Course Outline
- Introduction to Patient Safety and Risk Management
- Patient Safety Incidents
- Overview of Root Cause Analysis
- Cause & Effect
- Conducting Interview
- Developing Improvement Plans
Sim Tianseng
Infection Control Expert
Sim Tianseng is the principal trainer and founder of STS Academia. He provided training and consultancy on Infection Control, Quality & Safety to hospitals and institutions in Singapore and the region. STS had worked previously as a chief infection control officer at Parkway Pantai Hospitals in Singapore for more than 10 years and served as a lecturer at Parkway College. He was an adjunct lecturer at Flinders University, Master of Health Administration program conducted in Singapore from 2012 until 2022.
