Course Description
This 1-Day classroom course aims to provide a good understanding of the Root Cause
Analysis concepts and practices. It consists of an insight into the steps involved in
conducting an RCA and the problem-solving tools that are used to help nail down the
root causes of adverse events or close calls in healthcare.
Course Objectives
This course aims to increase the understanding of RCA and to provide a practical
overview of RCA in uncovering the root causes of an accident or adverse event to
prevent a recurrence.
Course Outline
• Overview of Risk Management
• Risk Assessment Matrix
• RCA Process
• Conducting Interviews
• Developing Improvement Plans
Course Structure
• 1 day (7 hours)
• Lectures/Group discussions
• Assessment – MCQ
Who Should Attend
• Nurses
• Healthcare Managers/Executives
• Allied Healthcare Professionals
Course Fee
• SGD199 per participant
Certificate
Certificate of Attainment
Sim Tianseng
Infection Control Expert
Sim Tianseng is the principal trainer and founder of STS Academia. He provided training and consultancy on Infection Control, Quality & Safety to hospitals and institutions in Singapore and the region. STS had worked previously as a chief infection control officer at Parkway Pantai Hospitals in Singapore for more than 10 years and served as a lecturer at Parkway College. He was an adjunct lecturer at Flinders University, Master of Health Administration program conducted in Singapore from 2012 until 2022.
