Course Description
Behind every incident lies an opportunity to learn, improve, and prevent recurrence. This 1-day classroom course takes participants on a deep dive into Root Cause Analysis (RCA) — a powerful, structured approach to identifying the underlying causes of issues in healthcare. Designed for all levels of staff involved in conducting RCA and problem-solving, this course provides both the knowledge and hands-on experience needed to conduct effective investigations and drive sustainable improvements.
Through interactive discussions, real-world case studies, and practical exercises, participants will learn how to move beyond surface symptoms, uncover true root causes, and develop targeted corrective actions that enhance patient safety and care quality.
Join us to strengthen your analytical thinking, improve team collaboration, and make a lasting impact in building a safer, more reliable healthcare system.
Course Objectives
This course aims to increase the understanding of RCA and to provide a practical overview of RCA in uncovering the root causes of an accident or adverse event to prevent a recurrence.
Course Outline
• Overview of Risk Management
• Risk Assessment Matrix
• RCA Process
• Conducting Interviews
• Developing Improvement Plans
Course Structure
• 1 day (7 hours)
• Lectures/Group discussions
• Assessment – MCQ
Who Should Attend
• Nurses
• Healthcare Managers/Executives
• Allied Healthcare Professionals
Course Fee
• SGD199 per participant
Certificate
Certificate of Completionment
Sim Tianseng
Infection Control Expert
STS is the principal trainer and founder of STS Academia, where he delivers training and consultancy in Infection Control, Quality Improvement, and Patient Safety for healthcare organizations in Singapore and the region.His professional background includes more than a decade as the Chief Infection Control Officer for a leading private hospital group, where he also lectured at the organization’s hospital college. Additionally, he served for 10 years as an Adjunct Lecturer with Flinders University’s Master of Health Administration program in Singapore.With a strong foundation in both operational practice and adult learning, he is dedicated to supporting healthcare teams in strengthening safety culture, improving care standards, and applying evidence-based practices in their daily work.