Course Description
This 2-Day classroom course aims to develop positive communication skills in the workplace to ensure our message is clear and concise. After attending the two days training, you will pick up tips on the different styles of communication, and ways in managing the challenges in our communication with different stakeholders, including, internal, and external customers and our close contacts.
Course Outline
- The Importance of Communications
- Four Different Types of Skills
- Tips On Written Communication and Oral Communications
- Let’s Be Clear At All Times
- Our Blind Spots During Communication
- Active Listening Skills
- Know the “Ace” In Communication
Josey Koh
Communications Expert
Ms. Josey Koh, is ACTA certified, a Life Coach, and an Enneagram Practitioner who has worked with adults from all walks of life. She has delivered soft skills training online and face-to-face for more than 1,000 hours and is glad that her participants enjoyed her sessions. As an Enneagram Practitioner, she trained her coachee and guided them when they needed clarity at work and in their personal life. The positive feedback from her participants has kept her going and that makes her want to reach out to more learners.
