Course Description
In this fast-moving environment, we want to ensure our thoughts are communicated and well received. Many times, we may miss out on important information and cause misunderstanding if our communication is not done effectively.
Course Objectives
This 2-Day classroom course aims to develop positive communication skills in the workplace to ensure our message is clear and concise. After attending the two days training, you will pick up tips on the different styles of communication, and ways in managing the challenges in our communication with different stakeholders, including, internal, and external customers and our close contacts.
Course Outline
- The Importance of Communications
- Four Different Types of Skills
- Tips On Written Communication and Oral Communications
- Let’s Be Clear At All Times
- Our Blind Spots During Communication
- Active Listening Skills
- Know the “Ace” In Communication
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