Build basic quality awareness and competency in your service organization. This essential course sets a foundation on which you can build more advanced quality methods and tools. Increase your knowledge and understanding of how to use quality practices and principles in operations.

Quality Management is a 1-Day course offering an understanding of the quality management fundamentals with the basic principles. You will learn the application of the commonly used quality tools and techniques for problem-solving and process improvement.

What You Will Learn:
1) Understand how quality benefits employees, the organization, and customers
2) Explore and apply the concepts of quality management and process control and improvement
3) Review and apply the commonly used quality tools and techniques for problem-solving and process improvement

Who Should Attend:
Managers /Team leaders
Heads of Departments
SME Owners
Entrepreneurs

Certificate:
Certificate of Attendance

The post Quality Management first appeared on STS Academia.

This online course aims to provide an overview of Quality Improvement (QI) Tools, by giving you the basic knowledge to support its implementation in any healthcare setting. This course will cover the principles of healthcare quality, concepts, and application of QI models and QI tools and their appropriate usage.

Course Objectives

This self-study online course is for all levels to form a basic understanding of the concepts and tools typically used in Quality Improvement (QI) projects. It will introduce the fundamentals of quality improvement in healthcare. Topics include the science and methods of improvement, features of effective teams, use of the right tools, and how to implement the change for improvement.

Certificate

• A certificate of Completion will be awarded for completing the course.

Forum Support

This self-study online course is forum-supported. Students can contact the trainer on the forum if they encounter any issues during the study. 

Course Outline

• Introduction to quality improvement and patient safety
• Science of improvement
• Identifying opportunities for improvement
• Quality Improvement Team
• Quality Improvement Tools
• Implementing Change for Improvement

The post Quality Improvement Toolkit: Essential Techniques for Results first appeared on STS Academia.